L & D Mail Masters offers not only direct mail, but branded promotional products, web design and email marketing among other services. Visit all of our services here. One service you may not realize we offer is web fulfillment; a true one-stop shop with all of your marketing needs and fulfillment of your customer’s orders. For businesses engaged in ecommerce, order fulfillment has become a crucial focal point for getting and retaining customers. According to Disruptive Advertising, in 2017, ecommerce was responsible for around $2.3 trillion in sales and is expected to hit $4.5 trillion in 2021. In the US alone, ecommerce represents almost 10% of retail sales and that number is expected to grow by nearly 15% each year.
Located in the Crossroads in America in New Albany, Indiana, L & D Mail Masters is strategically placed. The region got its name due to the easy access to many of the country’s major road, rail and waterways. This allows for speedy delivery to all locations within the Continental United States. With the company located in Southern Indiana, we are just twenty minutes from the United Parcel Service (UPS) worldwide air hub in Louisville, Kentucky.
Why is this important? According to ConvoyCo, 38% of online shoppers will abandon their order if the delivery will take longer than a week. Time is essential for customer retention.
In addition to location, L & D Mail Masters’ climate-controlled facility is also a selling-point. We offer 71,000 square feet of climate-controlled storage space designed specifically for your fulfillment/storage needs. Your items will be well-kept in our barcoded and computerized inventory systems. We pride ourselves in maintaining data that communicates up-to-date numbers directly with our customers. We have an automated inventory system to keep you informed of your current inventory. Statistics say 23 percent of customers will go with your competitor if your item is out of stock, so being informed and knowledgeable of your inventory is vital.
We’re a trusted web fulfillment vendor allowing you to have one-less task on your plate. You won’t have to worry about the carrying costs of inventory, which includes renting your own space and maintaining that warehouse space. According to Volusion, giving up the nuts and bolts of getting a product into the hands of customers allows you to put more of your time and energy towards improving what you’re already good at, such as: product development, innovation, sourcing, staffing and customer experience.
We will ensure that your eBusiness is seamless from your stores to our doors. L & D Mail Masters has a full time IT staff on site to develop and complete websites to run your web fulfillment smoothly.
Call us today for assistance in setting up your products in our 71,000 square foot warehouse!